Terms of Service
1. Introduction
Welcome to OfficeLawHelp! These Terms of Service govern your use of our legal services for businesses in Switzerland. By engaging our firm, you agree to these terms and to act in good faith throughout our professional relationship.
2. Service Eligibility
2.1. Client Information – Our services are available to businesses and authorized representatives. You must provide accurate and current information when engaging our services.
2.2. Professional Conduct – We expect respectful and lawful conduct in all communications and interactions.
2.3. Confidentiality – Both parties agree to maintain the confidentiality of all information shared during the engagement, except as required by law.
3. Engagement and Payment
3.1. Service Engagement – Engagements are confirmed in writing. The scope of work, fees, and timelines will be outlined in an engagement letter or contract.
3.2. Payment Terms – Fees are due as specified in the engagement letter. We accept bank transfers and major credit cards.
3.3. Cancellation – Either party may terminate the engagement with written notice, subject to payment for services rendered up to the date of termination.
4. Service Delivery and Changes
4.1. Scope of Services – We reserve the right to adjust the scope of services as needed, with client consent.
4.2. Communication – We will keep you informed of progress and any changes to the agreed services.
5. Liability and Warranty
5.1. Liability – OfficeLawHelp is liable only for damages caused by gross negligence or willful misconduct. We are not liable for indirect or consequential damages.
5.2. Professional Responsibility – We provide services in accordance with Swiss law and professional standards.
6. Data Privacy
6.1. Data Processing – Personal and business data is processed in accordance with our Privacy Policy.
6.2. Records – We maintain records of all engagements as required by law.
7. Return Policy
7.1. Return Policy – If you are not satisfied with our legal opinion or drafted documents, you may request a written explanation or a single revision within 14 days of delivery. Refunds are not provided for completed legal services, but we are committed to addressing your concerns promptly and professionally.
8. Final Provisions
8.1. Severability – If any provision of these terms is found invalid, the remaining provisions remain in effect.
8.2. Applicable Law – These terms are governed by Swiss law. Jurisdiction is Bern, Switzerland, unless otherwise agreed in writing.